Privacy Policy

Arize Prosthetics (“Arize,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our site, you agree to the terms of this Privacy Policy.

Personal Information

When you interact with our site, we may collect the following information:

• Name
  
• Email address
  
• Shipping and billing address
  
• Phone number (if provided)
  
• Payment information (processed securely by third-party providers) 

Note: Arize does not store full payment details such as credit card numbers.

Order Information

When you make a purchase, we collect:

• Products purchased
  
• Order value
  
• Transaction date
  
• Shipping details 

Device & Usage Information

We automatically collect certain data when you browse our site:

• IP address
  
• Browser type
  
• Device type
  
• Pages visited and time spent
  
• Referring website or source 

We use your information to:

• Process and fulfill orders
  
• Communicate with you about your purchase
  
• Provide customer support
  
• Improve our website, products, and user experience
  
• Detect and prevent fraud or misuse 

Send marketing communications (only if you opt in)

We do not sell your personal information.

We may share your information with trusted third parties necessary to operate our business, including:

• E-commerce platform providers (e.g., Shopify)
  
• Payment processors (e.g., Stripe)
  
• Shipping and fulfillment partners
  
• Analytics providers (e.g., Google Analytics) 

These parties only receive the information required to perform their services.

We use cookies and similar technologies to:

• Enable core site functionality
  
• Improve performance and user experience
  
• Understand how visitors interact with our site
  
• Support marketing and advertising efforts 

You can control or disable cookies through your browser settings.

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
  
• Request corrections or updates
  
• Request deletion of your data
  
• Opt out of marketing communications
  

To exercise these rights, please contact us through our website.

We retain your information only as long as necessary to:

• Fulfill orders
  
• Comply with legal and tax obligations
  
• Resolve disputes
• Enforce our agreements

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your data is handled, please contact us via the website contact form.